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    Jamber Mug FAQs

    Frequently Asked Questions

    Jamber mugs are made from industrial-grade ceramic, made in the USA. Glazes are also made in the USA.

    Jamber 12oz mugs hold about 13oz of liquid, when full to the brim.

    Yes!

    Jamber mugs are:

    - Dishwasher safe

    - Microwave safe

    - Freezer safe

    - Oven safe

    Jamber mugs are proudly made of high quality ceramic in the United States

    Removing Coffee Stains

    - Option 1: Pour boiling water into the cup, and let sit for 5 min.  
    - Option 2: Use a scotch pad with a little dish soap and baking soda, and scrub the stain out. 

    Removing Metal Marks

    - Use a scotch pad with a little dish soap and baking soda, and scrub the stain out. 

    We ship orders Monday - Friday.

    - Orders placed before 1 PM ET are shipped out the next business day after the order has been received.

    - Orders placed after 1 PM ET are shipped out 2 business days after the order has been received. For example, an order placed on a Monday at 3 PM ET will ship on Wednesday.

    - Once your order has been shipped it will be in transit, based on the times below:

    US customers (48 contiguous states):

    - Shipping times are 3-7 business days, via USPS, FedEx, or UPS

    - We ship orders from Connecticut.

    - We also now offer 2 Day and Overnight Shipping through FedEx!

    US customers (Alaska and Hawaii):

    - Shipping times are 3-7 business days, via USPS Priority Mail.

    International customers:

    - Shipping times are 6-14 days, via USPS, FedEx, or UPS.