Shipping & Returns

US customers:

-  FREE SHIPPING, orders of 4 mugs or more
-  $5.99 Flat Rate shipping, orders of 2 or 3 mugs
-  $12.50 Flat Rate shipping, orders of 1 mug

International customers:

- Shipping is carrier specific.  
-  Jamber uses USPS, FedEx, and UPS. 

We ship orders Monday - Friday. 
      - Orders are shipped 1-2 business days after the order has been received. 
      - Once your order has been shipped, it will be in transit, based on the times below.

US customers:
      - Shipping times are 1-4 days, via FedEx, UPS, or USPS.  
      - We ship orders from Chicago.

International customers:
      - Shipping times are 6-14 days, via USPS, UPS, or FedEx.

Your order will be shipped using USPS, UPS, or FedEx.

We do our best to use all recyclable materials in the packing, whenever possible.

If you are having any problem at all with your order or the delivery, just call or email us.

We will do everything in our power to make it right as quickly as possible.

     (617) 259-7471
     hello@jamber.com

Yes, and Yes.

Hawaii & Alaska (2 places we would LOVE to visit!)
      - Your shipping rates are exactly the same as customers in the 48 contiguous states.

     

Hawaii & Alaska:

-  FREE SHIPPING, orders of 4 mugs or more
-  $5.99 Flat Rate shipping, orders of 2 or 3 mugs
-  $12.50 Flat Rate shipping, orders of 1 mug

Jamber does ship to Canada, the UK, and 16 European countries.  
      - We use USPS International Shipping for all international deliveries.

Over time, we will expand to even more international countries.

Nope. No signature needed.

USPS and FedEx will deliver the package like it would deliver any mail.  

Our 100% satisfaction guarantee.

If you do not LOVE your Jamber mugs after using them for a week (we ask that you at least give them a shot), then please contact us so that we can find a way to make it right.

If you don't love your Jamber mugs, you can return them for a full refund.  We'll even email you a free shipping label.  We just ask that you put the mugs in the original packaging (in an attempt to keep them safe during transit). 

Please contact us, and we'll make it right as soon as possible.

     (617) 259-7471
     hello@jamber.com

Jamber Power Gift Set (2-pack)